Refund policy
Effective 18 October 2026
Who handles payments
Every Snapout Pro purchase is processed by Google Play. Google, not Snapout, takes the payment, holds the records and decides refunds under its own rules, which depend on your country.
Subscriptions
You can cancel any time in Google Play: open Google Play, then Payments and subscriptions, then Subscriptions, then Snapout. Cancel before the renewal date to avoid the next charge. After you cancel you keep Pro until the end of the period you paid for. Cancelling the free trial before it ends means you are not charged.
Asking for a refund
Google Play has its own page for asking for a refund shortly after a purchase. If that does not work for your case, email us.
If something went wrong
If you were charged but Pro did not unlock, first open Settings, then Snapout Pro, then Restore purchases. If it still does not work, email [email protected] with your Google Play order number (it starts with GPA.) and a short description. We will fix the problem or help you request a refund from Google.
One-time purchase
The one-time purchase is paid once and does not renew. Refunds for it follow the same Google Play rules.